OpenWork Improves Quality of Life

Flexible work arrangements have proven to be important in improving quality of life for workers at all pay grades.


While much of the existing research on workplace flexibility examined managerial or professional positions, “Flexible Workplace Solutions for Low-Wage Hourly Workers: A Framework for a National Conversation,” demonstrates the need for workers at all levels to have the ability to manage work and personal obligations.

The report from Workplace Flexibility 2010 and the Institute for Workplace Innovation, notes that employees of all incomes and wage rates in more flexible workplaces exhibit outcomes that are more favorable to employers, such as greater job satisfaction, stronger job commitment and engagement, higher retention, and more productivity. There is also evidence that a flexible work environment had the same or greater positive impacts for lower-wage and lower-income employees as for higher-wage and –income workers.

Flexible work arrangements, including the ability to shift the time when and place where work is done, make employees feel valued, increase morale and productivity, reduce operational costs and improve customer service outcomes.

Although businesses may argue that providing flexibility to lower-level employees may be too complex or interfere with business needs, there is evidence that not only are lower-wage employees the most in need of workplace flexibility, but that the positive impacts of workplace flexibility are strongest for these workers


Read the full report here.